Any station that subscribes to Radio Bilingue, PubJAZZ and/or XPoNential Radio should be aware that the PRSS must move those streams the evening of Tuesday, December 20, 2016. If your station uses the legacy IDC SR2000pros to fix-tune to these channels, you *must* be prepared to manually re-turn your receivers on the night of the maintenance or you will experience dead air. If your station uses the IDC SFX 4104 receivers, you do not need to take any action in advance of, or during, this work.
This maintenance work is aimed at upgrading systems at the PRSS Network Operation Center that will improve redundancy and lower the risk of system outages.
-- Radio Bilingue
The PRSS must move Radio Bilingue from Stream 11 to Stream 12 starting at 11:00 am ET. It will then move Radio Bilingue back to Stream 11 from Stream 12 at 3:00 pm ET.
The PRSS must move PubJAZZ from Stream 17 to Stream 14 at 11:00 am ET. It will then move PubJAZZ back to Stream 17 from Stream 14 at 3:00 pm ET.
-- XPoNential Radio
The PRSS must move XPoNential Radio from Stream 19 to Stream 20 at 11:00 am ET. It will then move XPoNential Radio back to Stream 19 from Stream 20 at 3:00 pm ET.
In all three cases, if your station uses the SFX 4104 Pro Audio receivers, these switches will occur automatically, and stations do not need to do anything except be aware of the move. If your station uses the old SR2000pro receivers, however, you will have to manually tune your receivers to the new stream at 11:00 am ET or else you will receive no audio at that time. In addition, stations using the SR2000pro receivers must then tune their receivers back to their original stream at 3:00 pm ET on Tuesday, December 20, 2016.
The reason for this is that the SR2000pro receivers are fixed-tuned units that do not work with the automated subscription features of the ContentDepot portal. The PRSS reminds stations that are actively using the SR2000pro receivers to check and confirm their receivers are tuned to the appropriate stream throughout this maintenance.
** To repeat, if you are using IDC SR2000pro receivers for Radio Bilingue, PubJAZZ or Xponential Radio, you must manually tune your receivers at the beginning (11:00 am ET) and end (3:00 pm ET) of the December 20, 2016, maintenance to avoid loss of audio. You are also strongly urged to keep a close eye on your receivers following the work to ensure they are properly tuned to the appropriate stream. **
If you would like more information or assistance, please visit http://prss.org/customer-support#subnav, go to the ‘Technical Documents’ section of the page, and click on ‘Legacy Equipment’ for a series of guides and documentation on using the SR2000pro receivers.
You can also go directly to the following guides, which may be relevant for this situation:
Manual Emergency Tuning of Streaming Decoders: http://prss.org/sites/prss/files/documents/Equipment/emergency_local_control_guide_070501%20%281%29.pdf
NPR Squawk Channel Tuning Guide: http://prss.org/sites/prss/files/documents/Equipment/NPR%20SQUAWK%20CHANNEL%20TUNING%20GUIDE_101915.pdf
The PRSS regrets any inconvenience this work poses to your operation. We attempted to schedule the maintenance at a time that would be the least obtrusive to stations. If you have any questions, comments or concerns, please contact the PRSS Help Desk at 800.971.7677 or firstname.lastname@example.org.
Posted: December 16, 2016