File Delivery Issues

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The PRSS has deployed a software patch in response to station reports that certain segment files delivered from the ContentDepot have a tail marker that is approximately one second shorter than the audio, which causes the audio to downcut.
 
This patch should solve the issue, which is specific to stations with ENCO systems. If any stations continue to experience file delivery issues, please contact the PRSS Help Desk at 800.971.7677 or prsshelp@npr.org.

 

Posted October 23, 2012